FAQs

We do not have a dedicated showroom at our premises, however, if you would like to visit the factory and have a look at some of the products we are manufacturing, you are welcome to do so. Please arrange a visit by contacting sales@mpm-eng.co.uk. DO NOT arrive without a prior booking.

We can supply small samples of the materials we use to manufacture our worktops with the different finishes we offer. These can be ordered by completing the link on the home page.  If you would like a sample of the finished worktop, including the core material, please note there is a charge for this. Contact sales@mpm-eng.co.uk for more information.

A template is an exact replica of the required worktop. Taking all accurate measurements of the kitchen units and cut out positions for hobs and sinks, all the shaping and overhang required. This is then used to manufacture the worktops ensuring precise and accurate cutting for a perfect work surface installation.

Beware of some companies who claim they do not need to template before fitting, and cut on site using mobile equipment on the installation day.

Our manufacturing is carried out on the latest precision machinery in our dedicated and bespoke manufacturing facility, ensuring a perfect fit and a superior finish.

Before the survey, please ensure all cabinets are level, have sufficient braces and are secured firmly to the wall. Make sure you know the final location of sinks, hobs, taps or any other fittings required and have these available on site. Please ensure after the survey, cabinets are not moved as the measurements taken during the survey are crucial for a perfect worktop installation. Any changes after the survey can cause significant delays and incur extra charges.

Yes, we would recommend for a more accurate finish that you have your existing worktops removed before we come to template.

Please note, when we return to install the new worktops, the existing worktops need to be removed. Sinks, taps, hobs and electrical sockets should all be disconnected before we arrive to fit.

No, this needs to be done before templating. Tiling should be done after the worktops have been installed.

Yes, you need to be on-site to confirm cut out positions, overhang and joint positions, also to answer any questions we might have and to sign off the templates. The same goes for fitting, so that you can confirm that you are happy with the finished product.

We normally deliver and fit worktops within 20 days (this can increase during busy periods) after the survey.

Simply type your measurements with the preferred metal into the contact form. Or if you prefer, email your kitchen plan with your contact details to sales@mpm-eng.co.uk  and we will be happy to give you a quote.

The price in the email quote you receive is a very accurate guide price, which will only change if/when we come out to template and/or the measurements and your requirements change from the original email quote.

An initial deposit of 40% is required when you place the order. A remaining 60% is required after we have templated and just before we deliver the product.

We accept all major credit cards (excluding American Express) and bank transfer.

No, all our work surfaces are cut and manufactured in our own dedicated and bespoke manufacturing facility using the latest Computer Numerical Controlled machinery (CNC). This ensures precise and accurate cutting for a perfect worktop installation.

All of our worktops are cut and manufactured in the UK in our own dedicated and bespoke manufacturing facility. This ensures that we maintain our high quality standards and exceptional level of customer service.

We produce a detailed care guide for each metal product we manufacture. A copy will be given to you when the product is delivered. A further copy can be found here.